1. Information We Collect
- Personal Data: Name, email, phone, address when you submit forms or place orders.
- Usage Data: IP address, browser type, pages visited, time stamps collected automatically via cookies.
- Marketing Data: Preferences, campaign interactions, analytics for digital marketing services.
2. How We Use Your Information
- To process appliance orders, schedule delivery & installation, and manage warranties.
- To create, manage, and optimize your digital marketing campaigns.
- To send transactional emails (order confirmations, appointment reminders).
- To send promotional content if you opt-in (newsletters, special offers).
- To comply with legal obligations and resolve disputes.
3. Cookies & Tracking
We use cookies and similar technologies to enhance your experience, analyze trends, and serve personalized content.
- Essential Cookies: Required for site functionality (e.g., shopping cart).
- Analytics Cookies: Collect site usage data via Google Analytics.
- Marketing Cookies: Track ad performance and retargeting via Google Ads & Facebook Pixel.
4. Data Sharing & Disclosure
We do not sell personal data. We only share information with:
- Delivery & installation partners to fulfill orders.
- Ad platforms (Google, Facebook) for marketing campaigns.
- Service providers who help us operate the website (hosting, analytics).
- When required by law (subpoena, court order).
5. Your Rights
- Access & Correction: You can request a copy or update of your personal data.
- Deletion: You may request removal of your data, subject to legal requirements.
- Opt-Out: You can withdraw consent for marketing communications at any time via unsubscribe links.
- Cookies: Manage or disable cookies through your browser settings.
6. Security
We implement industry-standard safeguards (encryption, secure servers) to protect your data. However, no system is 100% secure—use at your own risk.
7. Third-Party Links
Our site may contain links to other websites. We are not responsible for their privacy practices—please review their policies separately.
8. Changes to This Policy
We may update this Privacy Policy. The “Last Updated” date will reflect changes. Continued use indicates acceptance.
9. Contact Us
For any questions or requests related to your personal data, email us at privacy@kemetion.com.